Reference

Terms That Govern Your 222bb Account

These terms set out what you agree to when you open and use a 222bb account — covering deposits via bKash, Nagad and Rocket, game access, withdrawals and account conduct. Access depends on your local law and eligible regions.

Account eligibility rulesWallet and payment termsWithdrawal conditionsAccount conduct policy
222bb Terms That Govern Your 222bb Account
HOW WE OPERATE

How 222bb Handles Your Account

Your account security and the integrity of your wallet balance are things we take seriously. Here is how we manage the key areas these terms touch.

Account Security

We use encrypted connections for every login and transaction. If we detect unusual access patterns on your account, we may temporarily lock it and contact you to verify identity before restoring access.

Wallet Transactions

Deposits via bKash, Nagad and Rocket are recorded against your account wallet once the transfer is confirmed on the payment network. Withdrawal requests go through a verification step before funds are released.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal compliance obligations. You can request a summary of your account data by contacting support.

Requesting Changes

To update your registered details, close your account or raise a dispute about a transaction, contact support through live chat or email. We will confirm receipt and give you a reference number.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page in your account. Our support team can clarify specific clauses, account restrictions or wallet-related questions in real time.

Email Support

Send detailed queries about your account terms, transaction disputes or withdrawal conditions to our support address. We respond to every message in the order received.

Account Help Centre

The Help Centre inside your account covers common terms questions — from how bKash deposits are recorded to what triggers an account review.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most people ask about first.

Account eligibility depends on your age and whether online gaming is permitted under the laws where you are located. We do not accept accounts from regions where such activity is prohibited.

No. Each person may hold one account only. Duplicate accounts are against our terms and may result in both accounts being suspended and wallet balances being reviewed.

If your account is suspended pending a review, your wallet balance is held. Once the review concludes, we will communicate the outcome and any next steps regarding your funds.

Contact support via live chat or email and request account closure. We will process the request, settle any pending withdrawals to your registered Rocket, Nagad or bKash number, and confirm closure.

We will notify you of material changes through your registered contact or an in-account notice before they take effect. Minor clarifications may be updated without advance notice.

Raise the dispute through live chat or email within a reasonable time of the transaction. Provide the date, amount and payment method — bKash, Nagad or Rocket — and we will investigate and respond with a reference number.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.